Meeting with Agents One-on-One
WHAT TO EXPECT WHEN YOU MEET ONE-ON-ONE WITH AN AGENT:
Before the meeting:
- The agent must get your permission to meet in person and must document the plan options you wish to discuss.
- The agent cannot come to your home without an appointment.

The agent MAY:
- Give you plan materials
- Tell you how to get more plan information
- Tell you about the plan options you agreed to discuss
- Give you an enrollment form
- Collect your completed enrollment form
- Leave business cards for you to give to friends and family
The agent MAY NOT:
- Tell you about other plan options you have not agreed to discuss, unless you specifically ask about them (you'll need to complete a separate appointment form to discuss these options)
- Sell you any products not related to health care, like life insurance
- Offer you cash (or gifts worth more than $15)
- Ask for your credit card or banking information
- Pressure you to join their plan by saying things like, "you have to join this plan or you won't have coverage next year"
- Ask you to give names and phone numbers or addresses so that the agent can sell to your friends or family
- Ask you to sign the enrollment form before you are ready to join; you should only sign the form when you are ready to join
After the meeting:
- The plan will contact you to make sure that you wanted to join and that you understand the plan's coverage and rules.
- The agent who helped you join the plan can call you to talk about other plan options.
If Your Agent Does Not Follow These Rules:
Call 1-800-Medicare TTY.
Users Should Call 1-877-486-2048
Or
Contact Your State Health Insurance Assistance Program (Ship)
Contact Us!
Contact us with any questions you may have or to get started with our Medicare Benefit Advising services.
The Barfield Alliance is not connected with or endorsed by the United States government or the federal Medicare program.
We are independent brokers, while we represent many carriers, we do not represent them all. In order to see all of the carriers available in your zip code please visit www.medicare.gov or call 1-800-633-4227